As a result of being in the thick of the website technology evolution and business outcomes delivered using website-led solutions over the past 23 years. We understand the importance of having robust and efficient Digital Experience Solutions comprising CMS, Marketing tools, Omnichannel tools and AI solutions that can help you streamline your operations, reduce costs, and increase profits.
Our work includes high-traffic global sports websites with multi-Million+ hits/ hour, nationwide property search & mortgage websites serving a wide customer base, collaboration portals for organizations with 10,000+ enterprise users, not-for-profit websites with 100K plus donors, insurance websites with 200k plus member customers, banking portals with 1Million plus users, Fund house portals with 100K plus daily transactions amongst many others.
Low Code Application Platform (LCAP) is the Future of Work. With LCAP, CIOs can plan and iterate much faster what seemed like a time-consuming exercise, in a collaborative manner that directly involves the people who will be using the applications.
LCAP is flexible enough to be adapted to the existing applications working in the business. It enables rapid application development with minimal effort incorporating intelligent automation.
LCAP supports the five essentials of good software management: extensibility, scalability, Devops capability, deployment options, graphical tooling / coding options.
It has the potential to impact virtually every aspect of business where the most significant impact will be on customer experience.
In today’s digitally connected world, users expect applications to work seamlessly and consistently anytime, anywhere. Research has shown that a substantial percentage of customers disengage if applications are unable to deliver the expected experience across different platforms and channels.
Organizations have been incrementally adding customer engagement channels over a period of time, resulting in different degrees of maturity in each channel. Customers, however expect all channels to offer the same levels of functionality in all the channels.
Organizations need to develop a structured approach of Listening, Learning, and Acting on an ongoing basis to create a virtuous cycle.
Changepond helps you stay ahead of the competition by leveraging the appropriate latest technologies to deliver a bespoke Digital Experience Platform (DXP) that is tailored to meet your unique business needs. At the same time, we are big believers in pre-built components and out-of-the-box capabilities, using our assets and vast experience in CMS on Cloud, CRM, Marketing & Analytics extensions, Payment & other integrations. Using these we provide highly effective and user-friendly solutions to achieve your digital business goals with a sharp focus on key pillars of engagement success and monetization success.
Leveraging our USP - fast-paced delivery, you can expect your Digital Experience solution to be built, optimized, and evolved quickly and our engagement model of co-opting product and business teams early on for smooth delivery has been very effective.
Our approach to providing UI/UX Design Services
Changepond provides thorough and complete UX audits through its proprietary UX audit methodology based on the 10 principles of Heuristics. Leveraging this approach, we help our clients in elevating customer experiences. Under this offering, we provide a gamut of services catering to different organization sizes and industries - from UX audits for existing products, to setting up the UX as per the audit guidelines to UX consulting for fine-tuning the existing design.
Diagnostic
Implementation
Business Assurance
Intelligent automation goes beyond the realm of just improving profitability. IA improves our day-to-day lives, our business outcomes and takes technology to the next step of evolution.
80% Workload Reduction | 40 – 75 % Cost Savings | Serves more clients-increases the ability to cater additionally 40% to 50% requests
80% Workload Reduction | 40 – 75 % Cost Savings | Serves more clients-increases the ability to cater additionally 40% to 50% requests
You do not have to be bogged down by data when you have bots behind the screen doing the work for you. Your accountants can instead focus on improving customer experience.
“has shifted from an option to a condition of survival. Organizations will require more IT and business process automation as they are forced to accelerate digital transformation plans in a post-COVID-19, digital-first world.”
Ready to use digital customer experience
