Our Intelligent Customer Experience (ICE) framework includes

visual-testing

Visual Testing

Validating the visual aspects of the application leveraging automation

performance-testing

Performance Testing

Checking the application and network performance

browser-testing

Browser Compatibility Testing

Identifying any gaps in the software when used on different browsers and devices

security-testing

Security Testing

Uncovering Vulnerabilities and security risks

security-testing

Accessibility Testing

Checks for Accessibility Compliance as per WCAG 2.0 guidelines, ensures accessibility to all users including differently abled ones

Above all, we test it across different channels to validate an Omnichannel experience without breaks at any point in the customer journey. ICE uses intelligent automation to deliver high quality, bug free software.

Our Intelligent Customer Experience (ICE) framework includes

Above all, we test it across different channels to validate an Omnichannel experience without breaks at any point in the customer journey. ICE uses intelligent automation to deliver high quality, bug free software.

We have consistently delivered

effectiveness 95%

Test effectiveness

effectiveness 40%

effort savings through automation

Automation index 70%

of automation index

Research and Analyst Speak

The opportunities in transforming customer experience—higher profits, more loyal customers, more engaged employees—are numerous -McKinsey

Customer experience will overtake price and product as the key brand differentiator. -Walker study

The number of companies investing in the omni-channel experience has jumped from 20% to more than 80%. -PWC

If you want to improve your customer experience, please reach out to us.