Case Study

Robotic Process Automation

Government institution, acts as a governing body for 160+ government hospital and 3000+ clinics in Malaysia

Key Highlights

  • Hospitals benefitted
  • Business users handled
  • Improved response time

Business Challenges

To develop a conversational UI for accessing open service requests and eliminate conventional login for hospital personnel.

Download the case study to know how Changepond helped to develop a conversational UI for accessing open service requests and eliminate conventional login for hospital personnel.