Reduce your loan processing time by 30%

Changepond’s Mortgage Smart ProcessorTM Leverages AI/ML to reduce processing time

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For a top 10 Mortgage lender in USA, Changepond helped improve their loan processor productivity and reduce the loan processing time with its Smart ProcessorTM solution.

challenges

Challenges:

Lenders are unable to increase the processor capacity to keep pace with the increasing loan volumes. This results in increased cycle time for loan processing, leading to poor borrower experience.

Solution:

What if you could intelligently prioritize the loans for processing, thereby ensuring that processors work only on those loans which are likely to get funded? Our AI/ML based proprietary algorithms help in achieving the following,

  • Improved Loan processor productivity
  • Reduction in cycle time
  • Lower cost of processing loan
  • Improve borrower experience
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borrower

  • Reduced Cycle time
  • Improved experience

  • Greater Productivity
  • Increased earnings

  • Reduced cost per loan
  • Increased capacity
  • Lower attrition

Customer Speak

This solution provides our managers with greater visibility into the tasks being performed by the processor. This allows the managers to coach the processors more effectively. - Head of Loan Processing Operations

How can we help you achieve all this and more?