Infra Services

IT Infrastructure Management

CHANGEPOND High Availability Services for your mission critical IT

The success of any enterprise organisation relies on leveraging its IT infrastructure as a strategic asset. CHANGEPOND truly understands the science and business of the managing Business-As-Usual and Change-the-Business Infrastructures. Thanks to our early evolution in 2003 from a established Enterprise IT player to a pioneering Digital IT organization managing large scale New Media infrastructure & networks powering heavy duty systems for high availability, high traffic and rich media consumption.

Datacenter Management

Datacenter Management ServicesRemote Managed IT Infrastructure Services from CHANGEPOND provides access to traditional data centre and infrastructure skill sets to support your current or planned environment in your existing facility or in a remote, 3rd party facility.

Service offerings:

  • Retain existing collocation investments
  • Industry leading remote monitoring and alerting
  • Mission-critical applications remain available and secure
  • Improve security, compliance and regulatory requirement
  • 24×7 Datacenter support across the globe from the state-of-art offshore development centre
  • Our agility approach helps you to meet both the business and technology needs of your enterprise
  • All the service offerings complies to the ITIL requirements
  • Expertise on the leading tools used in the market to effectively manage the infrastructure

Server Management

Datacenter Management ServicesWe perform implementation services for initial setup and configuration of servers and provide management services including monitoring, security hardening and administration, problem solving, etc.

Service offerings:

  • Server provisioning using client’s customized SOE image
  • Windows and Linux Operating System Management
  • User account & Disk space management
  • Troubleshoot Operating System related issues.
  • Maintain File & Print Servers
  • Patching and Anti Virus Update services
  • LVM Management
  • Implementing Apache web services
  • HP, Dell, & IBM Server Installation and configuration

Network Management

Datacenter Management ServicesAn optimized infrastructure that is agile and flexible will help deliver measurable business value-enabling clients to adjust to changing business scenarios through IT.

Service offerings:

  • LAN WAN and SAN network management
  • 24/7 365 days support
  • 99.99999 network availability
  • Incident/Problem management
  • Design configuration, Implementation Monitoring and support
  • Network security/VOIP & Wireless support
  • Cat OS, IOS Nexus OS, Jun OS network devices management
  • Multi vendor support Cisco, Juniper, Aruba, Checkpoint, Fortigate etc.,

Database Management Services

mySql oracle sql Server

With the multifold increase in Applications & analytics spend, our database services helps maximize the availability and reliability of databases through proactive management, maintenance and monitoring, allowing our customers to focus on their core activity. Our teams are experienced in working with 3rd party application providers and can facilitate the control of 3rd party access, action required tasks and maintain database environments as per ITIL process.

  • Installation, configuration and administration of Oracle, SQL & No-SQL Databases
  • Performance tuning
  • 24/7 production Environment support
  • Importing/exporting Databases
  • Backup and recovery of mission critical databases
  • Expertise in HA solutions like, Failover Clustering, Database Mirroring, Log Shipping, and Replication

ETL Management

Datacenter Management ServicesData Warehousing is a key step in the process of garnering insights from the raw data that your customers and business operations generate every day.

Maintenance services offerings including:

  • Scheduling the jobs
  • Extracting the data from different data sources
  • Preparing SQL Queries to validate the data in both source and target databases
  • Creating the Low level design document
  • Installation and Development of ETL using Informatica 9.1
  • Preparing the error handling document to maintain the error handling process
  • Transforming the data into the target by applying business logics

Success Stories