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 Case Studies - Ketera - Application Development |
| About Ketera |
Ketera Technologies, an American Express Company is an IBM business partner, providing technology for IBM’s Leveraged Procurement Service (LPS), an e-Business
on-demand offering.
Located in Mountain View, CA, Ketera Technologies is a private company founded by American Express. Other investors in the company include Kleiner Perkins Caulfield & Byers and Foundation Capital. |
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Ketera leverages Changepond's high quality and low cost application development services to enable growth
Offshoring of Ketera's applications development has gone beyond expected cost savings. It has helped tide a difficult period and is now enabling its growth.
Background
Ketera Technologies is a business service provider focused on improving the way companies source and buy the indirect goods and services that every business requires to operate. Ketera was developing a number of applications to automate these processes for their customers and required a dependable offshore development provider to provide these services.
The Changepond Solution
Changepond developed applications for Ketera using structured and powerful methodologies covering all the stages of the software development lifecycle. Suitable offshore methodologies enabled leveraging time zone advantages, cost of development and high quality.
One of the prime applications developed by Changepond enabled their buyers and suppliers to transact online. Suppliers are allowed to place their catalogs free of charge on the application, while buyers were provided powerful functionality to make purchases and pay for goods and services bought. The application was deployed in a hosted environment and Changepond provides support to this environment.
Substantial cost savings have resulted for Ketera, which has been successfully redirected to customer acquisitions and marketing, with renown customer names like Delta Airlines and Universal Studios. Ketera has achieved their best quarter ever in 2003, with improved cash position and a second round of funding worth $10 million secured. The onsite product team size has increased. Operations have expanded and Ketera is hiring back employees and growing in terms of customers and revenues. |
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